Bad Ass Coffee Company of Surprise AZ.
Policies:
ORDERING
When placing an order
we utilize information provided the user though our on-line
order form. To adequately process the order the customer
must provide all pertinent contact information including
name, shipping and billing address, telephone contact information
in addition to their financial information, such as credit
card number and expiration date or Paypal account information.
This information is used for billing purposes and to fill
customer's orders. This contact information is then utilized
to process and fulfill the order or to contact the customer
in case there is any trouble in processing their order.
ABOUT
COOKIES
Cookies
provide users with easier access to a number of web related
activities. Cookies are essentially pieces of digital information
that are downloaded to the users computer for storing useful
information that can be readily called up when necessary
for future transactions and for record keeping. Cookies
allow for easier web browsing for user by storing such
things as passwords and preferences while recording and
tracking purchases when you visit a particular website.
The use of cookies in this manner is considered a standard
for the industry, and cookies are utilized by most major
retail web sites on the Internet today.
HOW BADASSCOFFEEOFSURPRISE.COM
USES COOKIES:
badasscoffeeofsurprise.com
uses cookies to store the various types of information
including: when you last logged into the site, your
username and password, and your preferred "theme
view",
depending how you set it in preferences. These cookies
are stored on your web browser and will automatically
pull up and display required information as needed.
In order to effectively utilize our on-line store it
is necessary for you to have cookies enabled within
your browser. badasscoffeeofsurprise.com also utilizes cookies
to allow your computer to remember that you've registered
with us, this speed up our ability to respond to your
order and increases your ease of usage when you visit
our site in the future. We do not use cookies to track
your movement, gather consumer information or for any
purposes other than to enhance your use of our site.
If you choose to disable the use of cookies in your
browser, or if your browser does not support cookies, you
cans still browse through our site, however you may be
limited in terms of functionality in some areas and may
not be able to purchase items directly through our on-line
store.
LOG IN FILES
Our system
utilizes customer IP addresses allowing us the ability
to analyze trends in buying patterns, effectively administrate
the site, track our customers movement through the site,
as well as gathering a range of general demographic information
for our use. IP addresses are not linked
to any personally identifiable customer information.
INFORMATION
SHARING: We may, from time to time, choose to share collected
demographic information with our affiliated business partners
and advertisers. This information is in no way linked to
any personal information that you provide to us, nor can
it be used to identify any individual customer. We utilize
an outside fulfillment company to package and ship your
order in addition to a credit card processing company to
bill our customers for the products and services they may
purchase. These companies do not keep, share, store or
use any personally identifiable customer information for
any purposes other than fulfilling your order.
WEB LINKS
TO OTHER SITES: Please be aware that this web site contains
hyper-links that lead to other related sites that may not
be directly affiliated with our company. We cannot therefore
be responsible for the privacy practices of these other
sites. We highly suggest that all our users to be aware
when they leave our site and recommend that they read the
privacy statements of each and every web site carefully
that may collect personally identifiable information. Our
privacy policy is only applicable to information collected
specifically by this Web site.
CONTESTS & SURVEYS: On
occasion our site may request certain information from
users in the form of contests or surveys. Your direct participation
in these programs is completely voluntary.
It is your choice whether or not to provide us with this
particular information. The types of information requested
in these programs may include contact information (such
as name and shipping address), and demographic information
(such as zip code, age level). Specific contact information
will be utilized to notify contest winners and for awarding
prizes. Survey information will be used for purposes of
monitoring or improving the user interface and customer
satisfaction in relation to our site. Your cooperation
is appreciated.
REFERRALS
Our site
users may choose from time to time choose to utilize our
referral service in order to inform a friend or family
member about our site. In this instance we will ask for
this individuals contact information including their name
and email address. We then automatically send them a e-mail
invitation to visit the site mentioning you as a referral.
This information is collected and stored strictly for the
purpose of sending this one-time e-mail communication.
The individual can simply contact The Bad Ass Coffee Company
by using our CONTACT FORM to request that their information
be removed from our database should they choose that they
are not interested in our products or services.
PRIVACY POLICY
The privacy,
security and protection of our customers personally identifiable
information is of utmost importance to us. We take every
measure possible to guard this information while it is
being transmitted from your computer to our servers and
utilize the latest encryption software in doing so. The
only employees who are allowed access to this information
are those who require it to fulfill your customer requests
and orders. Every one of our customer service representatives has
signed a compressive nondisclosure agreement, which includes
explicit legal confidentiality protections. Any employee
who violates our privacy and/or security policies is subject
to disciplinary action, including possible termination
and civil and/or criminal prosecution.Should you have any
questions about the security at our website or protection
of your personal information, we invite you to contact
us via email by using our CONTACT FORM. We are happy to answer any questions you may have and provide
you with any details you may require in regards to specific
matters relating to protection of your account information.
UPDATING OR
CORRECTING YOUR PERSONAL INFORMATION
Should
your personally identifiable information change (mailing
address, phone number, etc.), or should a customer wish
to discontinue utilizing our service, we will do our best
to provide you with a simple and effective way
to, either correct, update or remove that your personal
data from our database. This can simply be done through
our member information page or by e-mailing our Customer
Service staff by using our CONTACT FORM.
ACCEPTANCE
OF TERMS
By
utilizing this site, you are signifying your agreement
and consent to the Bad Ass Coffee Company of Surprise, AZ website
user policy.
If you do not agree to this policy, we ask that you please
do not use our website for your transaction. We do
invite you to contact our customer service representatives
via phone at 1-623-341-2515 in order to complete your transaction.
Your continued use of the Bad Ass Coffee Company of Surprise, AZ
site following the posting of any changes or updates
to these terms and conditions will further signify your
agreement to those changes. Any further questions you may
have can
be forwarded via e-mail to us by using our CONTACT FORM. |